About SolveDirect

SolveDirect Service Management provides cloud-based solutions for smart IT Service Management integration. It offers international companies and IT service providers a flexible way to integrate and automate its service partners, processes and service management systems. This reduces downtime and costs and increases customer satisfaction. Well-defined workflows, a 360° view on service level agreements, real-time monitoring of targets as well as a flexible access to the service management platform from anywhere facilitates companies in optimizing their customer service and increase efficiency up to 50 percent.

SolveDirect is a global company with headquarters in Vienna, Austria and an office in Sunnyvale, California, United States. More than 200 customers from all industries and sizes around the world use SolveDirect solutions that connect more than 270,000 end users in 68 countries.

More about SolveDirect and the service management integration solutions:

Check us out at www.solvedirect.com